We understand that keeping track of your projects can be a challenge. Between emails, order updates, and tracking numbers, it’s easy to get lost in the shuffle. There can be a lot of chaos in our industry, so we’re all about making things simpler and more efficient for you. The project and client portals give you control and visibility over your projects with Goodson.
Whether you want to start a project, re-order a previous item(s), or check out the status of a project, it is all in your client portal.
Client Portals: Your One-Stop Shop
Think of the client portal as your personalized dashboard. It’s a central hub where you can access everything you need for your orders.
Here’s the rundown:
Project History: Looking for that awesome hoodie you ordered last year? No problem. The client portal keeps a record of all your projects, allowing you to easily revisit past orders and get inspiration for new ones.
Start a New Project: Need help with ideas for your next company event or employee appreciation gift? Get the ball rolling directly through the portal. Submit your project request and our team will be in touch to discuss the details.
Project Portal: Get All the Details
Want a closer look at a specific project? Inside your portal you can find all the details. You will be able to see everything from the original presentation to the proof you approved.
Here’s what’s included:
- Presentation: Looking for the initial Presentation with all the initial items and prices? You can find that here.
- Sales Order: Want to review the Sales Order you reviewed and approved along with all the artwork details? Yep, it’s there too.
- Order Status: We know you’re excited to get your hands on your new merch. With the project portal, you can track your order every step of the way, from production to shipping.
- Approved Proof: The proof that was approved for your order is available here as well.
How to Access Your Portals
You’ll find the links to your client and project portals in your sales order emails. Just click and you’re in! If you have trouble accessing your portal, please reach out to your Customer Guide.
Portals are Always Improving
Portals will always be a work in progress. If you have suggestions or run into any issues, please let us know. Your feedback is valuable and helps improve portals to make your life easier!
Your Success is Our Priority
We’re here to help you build your brand with high-quality promotional items and an enjoyable experience. Portals are just one more tool along the way.
Reach out to our team if you have any questions. We’re always happy to help!
