Planning & Customer Portals

In this Partner Series, Landon and Brett discuss the recap of the 2024 partner series, the plans for 2025, and the resources available on the Goodson website. They highlight the importance of focusing on customer needs, industry trends such as personalization and sustainability, and the features of their order management system and client portals.

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Key Takeaways:

  • The focus for 2025 is on customer-centric topics rather than just partners.
  • The website serves as a resource for project showcases and industry insights.
  • The 2024 partner series provided evergreen information that remains relevant.
  • Personalization is a growing trend in promotional products.
  • Sustainability is increasingly important in product sourcing and selection.
  • Kits and packages are being designed to enhance customer experiences.
  • Technology products are in high demand, especially branded items.
  • The order management system includes client and project portals for better tracking.
  • Feedback from clients is crucial for improving services and offerings.
  • Future partner series will continue to address relevant industry topics.

Chapters:

02:56 Website and Resource Highlights
05:48 2024 Partner Series Recap
09:02 2025 Partner Series Preview
14:55 Industry Trends and Insights
21:00 Order Management System and Client Portals
27:08 Closing Remarks and Future Engagements

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